Shipping & Returns

Shipping

Processing Time:

Please allow 3-7 business days for your order to be prepared. Each piece is crafted decorated by hand.

Delivery Time:

U.S. Orders: 2-5 business days after shipping.

International Orders: Timing may vary by location and customs processing.

Once your order ships, you'll receive a tracking link by email to follow its journey to you.

Returns & Exchanges

Because each item is made in limited quantities and decorated by hand, all sales are final.

We kindly ask that you order with care, as we do not offer returns or exchanges at this time.

If your item arrives damaged or defective, please reach out to us within 48 hours of delivery at info@orvelours.store.  

Or Velours is wearable art - made for those who choose with intention.

Thank you for honoring the slow process behind each piece.